Hello,
I called customer service and they directed me here (they said they couldn't see anything inappropriate on my account from their end).
I have a notification on my profile that I have a temporary ban from earning credits on my account. This comes as a surprise to me, as I don't play improperly (I wouldn't even know how to hack if I wanted to). ...the best thing I can think of is that I had a friend of mine come by to play for the first time. The members we were playing with knew that it was her first crack at it, as not only did we explain this to them, but they would have heard me give her instructions over the mic. One of the other players was even very polite to her, even though she was struggling.
So how have I acquired this credit ban? Does it come from people getting together and reporting a person (this could have been done maliciously by a pair that we had to finally boot after he 'team killed' us multiple times).
Or could it be that we can be punished for encouraging new people to try the game out? :-/ I hope this is not the case... she did give it her best effort, and was proud of her achievements.
If you could, I would appreciate a response to this matter from an administrator (preferably to my email account).
Thank you for your time,
NightShade1387
