Lexster905

Lexster905 - As of Thursday 26Jan2012, credit ban is still in effect. I am assuming that this means the ban is in effect for a minimum of two weeks as the end of one week would have been yesterday? How in the world do we get this ban removed? I was considering buying a family pack, but, I am now thinking of never adding another penny to this company. Why would anyone pay for product which they couldn't use to it's full extent? Makes no sense at all!!!! Still VERY FRUSTRATED Consumer!

My child is experiencing this exact same issue. I can only assume her credit ban is from having zero kills as she plays with an advanced group of players, runs, changes guns, shoots, etc...no bad language of any kind is allowed and "respectful" play is a must for this group. I agree with you whole heartedly DethDale, this type of banning can be better managed.... Frustrated parent (consumer)

Gamer Tag: Lexster905 - Ban = Temporarily Banned from earning Credits. This ban began on the evening of 19Jan2012, EST. This is a new game for my 9 year old. She has been playing for ~ three weeks and is learning the game. She plays with her Aunt and a select group of experienced players who are online friends of my sister (her Aunt) for safety precautions. They play nightfall daily to help her learn the parameters of the game and advance her skills. Her Aunt says they "SPAWN" on her. My daughter was very excited to learn the game and is now very dissapointed that she cannot earn credits along with everyone else. This temporary Ban has been going on for six days now. We have no idea why she was banned from earning credits or how long this ban will take. I would hope that this will be resolved ASAP with an explanation of what the infingement was, if any, so that she can avoid it in the future. As a consumer, I am highly unsatisfied with this type of unprofessional communication. I shouldn't have to guess why a game that I paid $50 dollars for is now limited for what I can see, is no violation at all. It would be a good business move to include the reason and the extent of "penalties" assessed. I purchased the Xbox and Xbox LIVE and Halo purely for the purpose of my child being able to connect wtih the group online which she has been playing with. Currently, I feel as if it was a waste of $600. I am hoping you can resolve my frustration and buyers remorse and turn it into a positive experience for all of us. Looking forward to your reply, Frustrated Consumer