Hello Fail, Its about the email for pre order players before Nov. I received it on Dec 1 .I was already at max rank sr 70 and with the email i was able to go to sr 80 but after that i was and have been unable to go above 80 because the game does not give me the option of another class. I have friends on here that do not have that problem and only found one other blogger this has happened to. I have reset,re downloaded ,restarted xbox , typed the code in xbox and on line via reply by the xbox gift email several times and so forth. This has been since Dec 4th. I have called Microsoft about this and they said to reach you guys. If you already answered this question somewhere i missed it. And what i think about now while im playing is that all my points towards everything and from everything i've done aren't even gonna count now.