I'll post this here as well, since I've still had no response to this whatsoever in the 'Issues being investigated' thread on the Waypoint forums:
A friend of mine (doesn't use a PC or forums), seems to be having major issues with Halo 4 career stats updating online. His Halo 4 career on the Waypoint site is clearly showing the number of Spartan Ops games he has played, and in his Spartan Hub in-game he is on SR-8, has a custom loadout, custom armor and emblem. However, his XP is not registering at all (still on 0XP) and he is still shown in default armour in-game and is given no choice of loadout on game start.
Naturally, having only just got the game, finished the campaign and started Spartan Ops, he's not very pleased.
Can this be looked into and fixed please?
His Xbox Live Gamertag is: Wolfguard Elite
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The fact that this sort of thing is happening at all is bad enough. However, the complete lack of a prompt and satisfactory response on the matter is simply making things far worse than they need to be.
It's worth 343i bearing in mind that fixing a server issue, however bad it is, pales into insignificance compared to 'fixing' your customers perceptions of you.
Quite frankly, I think it's about time someone at 343i manned up and took responsibility for sorting out these ongoing server issues and the synchronization issues they cause once and for all. Patience is not infinite.
Thank you for your time...