Ace747high

Greetings, I posted two discussion posts both in 343 and Halo 4 concerning my situation. I have sort of received run around by Xbox concerning my matter. I received my free gift email, but it is linked to my xbox account that I delted several months back. I have found out main gamertag I have has main email of aol and secondary of edu. The account I deleted had the main email of edu. Well the code was sent to the Edu account and when I try to obtain the specialization code it pulls up the gamertag that I no longer use. Would you happen to know which and where I would contact to have this matter resolved and fixed. I haven't redeemed any codes due to not linking to the proper gamertag. Any help would be appreciated because I'm in final week in school for tests and do not want to miss out on this unlocking of specialization. Kurt

To whom it may concern, I purchased Halo 4 Limited at my local Gamestop on midnight launch. A few days ago I received the free gift email on my Edu mail and logged onto it and verified my account as well. After a few steps, I realized the email is attached to a secondary account I created on xbox live about 2 years ago for a friend of mine and deleted shortly thereafter. I contacted xbox live and found out the problem. My gamertag is Ace747high and the primary email address attached is to Aol.com. I removed the hotmail secondary email address to it back in November and added an Edu email address to it. Which I didn't know is that the secondary account I created for my friend was given the primary email address of the Edu email address. So when the codes went out the email was my secondary for my main account but was main for my secondary account, but anything pulled up shows attached to the secondary account. I didn't redeem any codes since none was provided because I stopped the process when I noticed the gamertags were wrong. I was wondering if there is anything I can do to have these codes sent to the proper gamertag of Ace747high via xbox live or at the main email address for this account. Thank you for your assistance. I continued playing after SR50 and switched to specialization of WetNetwork and once completed that specialization I switched to Rogue. I'm currently 64 (Rogue) talent specialization tree. Sincerely, Kurt Ace747high

To whom it may concern, I purchased Halo 4 Limited at my local Gamestop on midnight launch. A few days ago I received the free gift email on my Edu mail and logged onto it and verified my account as well. After a few steps, I realized the email is attached to a secondary account I created on xbox live about 2 years ago for a friend of mine and deleted shortly thereafter. I contacted xbox live and found out the problem. My gamertag is Ace747high and the primary email address attached is to Aol.com. I removed the hotmail secondary email address to it back in November and added an Edu email address to it. Which I didn't know is that the secondary account I created for my friend was given the primary email address of the Edu email address. So when the codes went out the email was my secondary for my main account but was main for my secondary account, but anything pulled up shows attached to the secondary account. I didn't redeem any codes since none was provided because I stopped the process when I noticed the gamertags were wrong. I was wondering if there is anything I can do to have these codes sent to the proper gamertag of Ace747high via xbox live or at the main email address for this account. Thank you for your assistance. I continued playing after SR50 and switched to specialization of WetNetwork and once completed that specialization I switched to Rogue. I'm currently 64 (Rogue) talent specialization tree. Sincerely, Kurt Ace747high