Snyder2018

Let’s suppose you have a favorite cuisine, as I am sure you, as most people, do. You go to other restaurants and try other types, Italian, Chinese, French, Cajun, Greek, etc. There’s countlessly many types of cuisines, as there are games. You found your favorite type though, and more importantly, your favorite restaurant that serves that cuisine, your favorite game. You go to that restaurant several times, and are always happy with your purchases. Yet one day there’s a new manager. He promises things will not change, yet your first entrée you order under him, Halo 4, arrives and gives you diarrhea. They have taken your favorite cuisine, let’s say it’s Chinese, and served you curry, expecting you to not know that they literally took your food, your characters, threw them away, brought in everything about curry (call of duty) and slapped on the ‘chinese’ cuisine name. You get diarrhea and vomiting from how terrible that curry is, curry you spent years waiting for and over a $100 on. A few years later you decide you will give it another shot. You spend $60 on one last item of Chinese food from that restaurant. You get food poisoning from that food. To apologize for apparently ‘forgetting’ to notice the maggots, smell, mold, and other total signs that the food was is no way fit for public consumption. They apologize ‘profusely’ for this ‘honest mistake’ and promise you a FREE glass of water (month of Xbox Live) and, if you can afford to wait, an appetizer complimentary onion ring (Halo 3: ODST). That totally makes up for the pain, disappointment, destroyed trust, and all that time and money you spent. But hey, at least you’re ‘1th’ place to them, right? You still have food poisoning from them. That food they served you still has maggots in it, they haven’t finished picking them all out yet, still MANY flaws and gross oversights. But hey, the manager comes and tells you to be excited because in a few months here they’ll have a BRAND NEW ENTRÉE, Halo 5! You should for some reason be excited for that despite the fact they still haven’t fixed your current entrée you spent money on MONTHS ago. Now, if this was a restaurant that just poisoned you and had previously given you diarrhea and vomiting, would you buy from this restaurant again? Would you risk what might happen from eating that new entrée they have coming out? No. No one would. And what, might I ask is the difference between 343i and a restaurant? Both are businesses trying to make money. Both depend on people to keep them in business. Yet, for some reason, the restaurant will probably have a way you can contact them with concerns, but 343i requires going through their mommy, Microsoft Chat, who has promised countless times to ‘leave them a note’ and you still haven’t gotten a response. I have several friends who I used to spend nights on end playing Halo with. Laughing, enjoying the game way past its replay value. Now, all of those friends have moved on, they no longer care for anything about Halo due to what 343i has done, poisoned the trust of their consumers. I now sit at their table, asking why I should continue sitting there for this ‘new cuisine’ when there’s another city, called Play Station, with the same cuisines and only missing this said restaurant, the one where the CEO for some reason can’t demand an answer to the maggots in their consumers food, and where the chef who served that crap is a ghost, one you have no reason to believe even remotely cares about your comments to their food. Just like this restaurant should be shut down for what it’s done to the consumers in poisoning them, so should 343 be shut down for the disgrace they’ve brought upon a name Bunjie spent years building up. I tried contacting you via Microsoft Chat 4-5 times, and posted on your forums around Christmas time (you still haven't responded).It is now 5 months post launch. You still don't have MCC working (your 'ranking coming' soon message is becoming rather tiresome and tedious, but not only that, the ONLY ranking you have is so illogical it's laughable. I went 9 kills and 33 deaths last game. My ranking didn't budge down to what it should be, because, you know, that would be an actual ranking system, file share has been gutted and tossed aside despite how popular it was for years on end, players still lag switch and use modded controllers in matchmade games and you do nothing, teams are ridiculously one-sided and uneven, games constantly fail to load, frame-rates plummet on your maps, players are STILL booted from lobbies after EVERY game, I constantly 'lose connection to host' despite having a 30 mbps download speed and am consequently forced to reload everything, no penalty for players quitting early, these are but a few) and yet you CONTINUE to pump out and advertise your new 'entree' coming out soon when the one you JUST served us still has maggots crawling in it. What are you, as a whole doing? I have invested +$200 into your hands, and you have let me down consecutively. Give me one good reason to invest even one more cent into your pockets, or even one way you plan to right this wrong. One reason is all I ask of you that I shouldn't sell my Xbox right now and move to Play Station, because let me tell you that Halo is the only reason for me being on Xbox, and right now that doesn't look like a very sufficient reason.

Dear 343 Industries, it has rapidly come to my attention that you guys do not seem to be knowing what you are doing. Ever since you took over for Bunjie as the producers of Halo, things have quickly gone to shambles. With Halo 4, I was glad to see that you guys added new medals and game types to spice things up, and brought back many of the favorites to ensure some sort of closure, However, needless to say, this was not even close to being enough. You, as a company whole, ought to be ashamed, utterly ashamed, of what you have done to this Franchise. Halo was the very first FPS that I played as a child, and I loved every second of every match. Unlike games like Call of Duty, Halo required skill to play. In Call of Duty, a general rule of thumb is the one who shoots first will kill the other person. Plain and simple. However Halo had what they didn't- something that attracted people and bound them in unfailing loyalty to its game- in multiplayer you needed skill, cunning, intuition, team work, and timing. It added so many factors to account for what Call of Duty lacked. If you shot first, you were anticipating how they would shoot back, and making sure you didn't lose the upper hand with every passing second of that fire fight. What you did in Halo 4 was utterly destroy this- you literally took Call of Duty mechanics, added blocky robots as characters, pasted Halo on the cover, and shipped it out. To this day I still cannot believe it. Everything about Call of Duty you brought to Halo in an ill-thought attempt to bring in extra capital. While Bunjie may have been all about money, they weren't that outright blatant with it, and they sure did fail at it as miserably as you did. A lot of my friends, loyal to Halo up until 4, dropped and sold the game the minute they played their first match. To this day I still think Halo 4 is one of the cheapest and most supplied game for the 360 console, and probably from all the people who resold it the first day it was on the market. Next we come to the MCC, the laughing stock of all games, a game so ill thought out and that it makes windows 98 look good by comparison in today's standards. It makes Battlefield 4's launch look like a road paved with pure gold. A total disaster. I do hope you realize how many people, just in my college alone, sat outside GameStop, Walmart, Target, Best Buy, etc, unknowingly waiting to buy a game they would return faster than the blink of an eye. I personally downloaded the content, and my school has an 8GB download limit in a 36 hour period? Do you know how many times I went over that limit downloading your piece of crap? How many times I was unable to respond to family emails, load up class files sent from professors, and enjoy my Xbox One, a console still unable to work without a stable internet connection? You turned everything electronic of mine into a veritable brick, and I let you do it because I had ill faith in what you would do. It's over a month into launch, and while writing this I am still in que, searching endlessly and being lied to by the game about 'players found' and how the game is 'connecting to a session'. Even your own game is lying to your loyal, previously at least, fans. You should be down on your knees begging for forgiveness for the way you deceived your fans. I truly don't think you understand that we, the consumers, are your paycheck, with more power than any CEO. We keep you in business, and you turn around and stab us in the back... we forgive you and you slit our throats. Your game still isn't fixed, and now you're forcing more crap onto us, forcing your beta on us when your previous work is flopping around on the ground gasping for air. Let's think about your failures as an analogy. You go to a restaurant, and order a burger after sitting for ten hours. Later, the waiter comes back and hands you a pizza covered in insects, and turns and walks away. After another ten hours of sitting, watching the insects inside your pizza squirm for freedom, he returns, sees your meal, and gasps as if he hadn't seen it coming, hadn't noticed you got the total wrong meal, served crap, as if he hadn't seen it on his tray before he gave it to you. Would you go back to that restaurant? No. You would demand a total refund and make sure no one ever went there again. But, you've gotten good service before, and loved their cooking. So you return again. This time, the waiter brings you an empty tray... You ask where the food is, and he shrugs and walks away. He later brings you a glass of water when you ordered a steak, and hands you a bill for $30, the price of the steak. You, and everyone who was served similarly outrage, and so they make a deal. They'll take $4.00 off of that meal, and give you a lemon to go with that water, free of charge. Sounds like a total deal right? After all, that's what you wanted, right? No. Let's just say that restaurant will be losing people faster than it thought possible, and they better straighten up quickly. In case you haven't noticed, Halo has started to fall to the wayside, and there is a damn good reason for that. Halo can be timeless, but the way you're running it will make sure that it doesn't last another two years. I still am in utter disbelief at what you have done to those of us that used to have faith up in the sky. Personally, my faith in you is buried six feet under ground now, and I probably may not even buy Halo 5 unless you guys have Jesus on your team who can give you some sort of miracle. Feel free to email me, it shouldn’t be that hard to find out with your resources at Microsoft, and I would so look forward to hearing your justification for your blatant deceit of your consumers. Sincerely, an ex-fan