I have the same problem with TWC in Louisville, KY. Game freezing 30-60 seconds at a time and massive lag spikes all game long. I am not surprised TWC is blaming Microsoft. I have more bad news for you all. I have had the exact same problem with halo MCC for 11 months. I highly doubt this will ever be resolved. If you want to play any game on a Microsoft dedicated server i assume our only choice will be to switch to another ISP. Time Warner will blame Microsoft and vice versa. I doubt there are enough people having this problem that either company cares or will lose any substatntial amount of money over it.