JDubb

I am still encountering connectivity issues on a regular basis with Halo 5. I bought the game about 3 weeks ago and convinced my brother and a couple friends to buy the game so we could play online together and have a good time. Every night I play for about a couple hours, usually SWAT or Slayer...and I would say on average I get booted out of a game 1 out of every 3 games and have to sit and wait until they finish the game before I can hopefully join in again. To summarize the totality of issues I encounter...: * Halo Fireteam - Every time we try to get our Fireteam set up, it takes us about 15 minutes to get the whole fireteam together. We have one person invite everyone to the Fireteam and just from my side of the network, I get the invite and hold the Xbox button to join and at times nothing happens (1 of every 3 times). This causes me to attempt to 'join' the party leader for the 'friends' menu...from that point, only about 1 of every 4 times do I even have the option to join. My other friends have this problem as well but less frequently. * Arena Game Startup - Once we're all together on the same Fireteam and the party leader starts a game, 1 of every 4 times an error message pops up in red on my screen stating that there is a Halo 5 server error. This results in the rest of the team starting the game and me ending up (after I hit 'ok' on the error message) sitting in the lobby listening to them play but not being able to join back in the join (I try over and over again while they are playing and the only status I get is at the top of the screen stating "joining game in progress" or something to that affect). A couple of my friends live together and share the same internet connection (two separate Xbox ones) and have not (in about 100 hours of play) been kicked out of a game. * Issue during actual Gameplay - During the game, basically I am playing and all of a sudden my screen freezes for a couple seconds, goes black, then I am staring at the main Arena menu and once again only listening to my teammates playing and after about 20 secs, letting them know that I was removed from the game for no known reason. ________________________________________________________________________________________________ *** I upgraded my internet last year (I think to 50 MBps) so it should be plenty fast enough (as I played all other Halo's on my slower internet speeds with less connectivity issues). *** I have rebooted my modem many times and have turned the xbox on and off (although not a hard reset, not sure how to do that). Internet works fine on all other appliances in the house, even watching video (youtube, etc). I currently turn off Wi-Fi on everything in the house when I play Halo 5 to see if that helps...it doesn't : ( *** I wrote this summary so that it wasn't me complaining (even though I complain at home every night about it) but rather that it would be a summary of useable/valuable information for you to review and act on to hopefully help with your troubleshooting and correction of the issues. *** If you know of any immediate solutions that will fix or minimize the issues I am encountering, please let me know, it would be greatly appreciated! I am honestly very close to hanging up my Halo hat because all I want to do is have some online fun with my friends and enjoy my time but it is usually clouded with frustration. The game is Great but if I can't play it online with my friends because of server problems, this will only dissuade me from purchasing future games from 343 and recommending them to friends at home or via media networking and that would only hurt the company image (and profit)...I think it is critical for the company to address these issues as soon as possible so I hope they are getting high visibility and priority... Please help and at least provide some kind of helpful feedback. Thx! To specifically answer questions posted by RedSterRocket91: * I am in Tucson, AZ * I mention the frequency of the various issues in my post about but overall on average, about 1 of every 3 times attempted. * Multiple times per game? Sometimes, but usually, once I get booted from a game, I can't get back in...see details in my previous post. * Description of experience: See my write up * Xbox DVR, etc? Im not sure of the question but I have Halo 5 downloaded to my xbox since my disc drive no longer works (worn gears)...maybe that could contribute to the problem??? * Model/Make of router? I am not at home so don't know other than it is a Motorola Surfboard and is a modem/router...it is about 3 yrs old but was somewhat high end when I bought it. * Firmware version of router? I don't know but if you really need this let me know and I can post it. * ISP and bandwidth speeds? Cox Communications. Speed is supposed to by 50 Mbps...but once I ran a speed test with an app I found on the app store and it was showing about 27Mbps download speed and a slower upload speed (~ 15 Mbps)