Hello, my son has lost some save files on Halo 4,
after system update on the Xbox, that he is playing at his Grandparents place, which is located in Bosnia.
So some ways away from me at the moment, as I live in Canada.
He was level 18 I believe, and after update, his safe files or whatever got deleted.
So he had to start from beginning again.
Which he has, and possibly around level 5 by now.
But I want to help, and I want to figure out what went wrong, and if something can be done?
His gamer tag: RentedMedal2201
His internet provider is not exactly best there, so I have been trying to resolve this for him.
And I was directed by Xbox support to contact you guys for help.
Thank you,
Aleks
