Raxs Slayer Posted November 27, 2012 Report Share Posted November 27, 2012 My Halo 4 Rank has Reset! Hello, I am here to share a very large concern of mine. My halo 4 rank appears to have been reset. I spent about 2 hours on Microsoft Games Customer support, trying to resolve the problem. After checking my systems, the only other explanation was either a Huge Glitch, or a Ban / Suspension. I have had no run-ins against Terms of conditions, i have always followed the rules, never boosted, never hacked, and have always been a respectful player, as i even provide hours work of forge maps to the community. I encountered the problem yesterday, i got on the Xbox, as normal. Played the new episode of spartan ops, did a little bit of infinity multilayer and then had a break while i let my little brother go on. After signing back in after a couple of hours i found the following: - In the lobbies my armour was black recruit armour, with the back dogtag emblem with the recruit visor and stance and SR1. - In the spartan Hub i have all of my loadouts and armour, as normal. - I cannot use my loadouts. - When i go into infinity there are only about 6 playlists, each one only containing about 5-10 or 200-400 players. - All the players, with an exception of few individuals, have the same armour defaults as me, with SR1, yet on their service records they have ranks up 60! - My Service tag is random in game. - I am unable to earn XP. - I am unable to play Spartan ops at all. - I can't view my challenges or Commendations. - When i turn of xbox live my stuff reverts back to normal, with the obvious exception that i cant do anything online. - All other live users on my console are fine and have no problems. The event has really upset me, due to the fact, i worked hard all year in two part time jobs so that i could buy A new Xbox (The halo exclusive one) and preorder from mighty ape for my favorite content (Which cost me a fortune). And now i cannot use the content or even play online which is massively upsetting after working even harder and maintaining a respectable rule guided player online. If anyone knows what my problem is that please post below. and if Any 343i Forum moderators spots this post please have a word with me about this issue. My GT is: RAXS SLAYER My Emails Is: [email protected] Thank you. Link to comment Share on other sites More sharing options...
sparky002 Posted November 27, 2012 Report Share Posted November 27, 2012 same has happen to me I feel your pain wish there was a telephone number for 343 studios to complain to for the past three days ive been in the default match making and it suck if the problem doesn't fix it self im going to trade in the game and get black ops Link to comment Share on other sites More sharing options...
Sami Posted November 28, 2012 Report Share Posted November 28, 2012 My Halo 4 Rank has Reset! Hello, I am here to share a very large concern of mine. My halo 4 rank appears to have been reset. I spent about 2 hours on Microsoft Games Customer support, trying to resolve the problem. After checking my systems, the only other explanation was either a Huge Glitch, or a Ban / Suspension. I have had no run-ins against Terms of conditions, i have always followed the rules, never boosted, never hacked, and have always been a respectful player, as i even provide hours work of forge maps to the community. I encountered the problem yesterday, i got on the Xbox, as normal. Played the new episode of spartan ops, did a little bit of infinity multilayer and then had a break while i let my little brother go on. After signing back in after a couple of hours i found the following: - In the lobbies my armour was black recruit armour, with the back dogtag emblem with the recruit visor and stance and SR1. - In the spartan Hub i have all of my loadouts and armour, as normal. - I cannot use my loadouts. - When i go into infinity there are only about 6 playlists, each one only containing about 5-10 or 200-400 players. - All the players, with an exception of few individuals, have the same armour defaults as me, with SR1, yet on their service records they have ranks up 60! - My Service tag is random in game. - I am unable to earn XP. - I am unable to play Spartan ops at all. - I can't view my challenges or Commendations. - When i turn of xbox live my stuff reverts back to normal, with the obvious exception that i cant do anything online. - All other live users on my console are fine and have no problems. The event has really upset me, due to the fact, i worked hard all year in two part time jobs so that i could buy A new Xbox (The halo exclusive one) and preorder from mighty ape for my favorite content (Which cost me a fortune). And now i cannot use the content or even play online which is massively upsetting after working even harder and maintaining a respectable rule guided player online. If anyone knows what my problem is that please post below. and if Any 343i Forum moderators spots this post please have a word with me about this issue. My GT is: RAXS SLAYER My Emails Is: [email protected] Thank you. Hundreds of people are suffering from the same problem, but 343 is refusing to even acknowledge the existence of this issue. I've made it my personal quest to be as annoying as possible until they stop ignoring us. Link to comment Share on other sites More sharing options...
nofatchicks6920 Posted November 28, 2012 Report Share Posted November 28, 2012 Hundreds of people are suffering from the same problem, but 343 is refusing to even acknowledge the existence of this issue. I've made it my personal quest to be as annoying as possible until they stop ignoring us. That won't necessarily help. Just being obnoxious about a problem won't prompt 343 to fix it faster. Making your voice heard is one thing, but simply annoying people with it is entirely different. 1 Link to comment Share on other sites More sharing options...
brettoblaster Posted November 29, 2012 Report Share Posted November 29, 2012 So does anyone know of a phone number we can call? Or if this is just a temporary glitch? Link to comment Share on other sites More sharing options...
FozenIceMan4000 Posted November 29, 2012 Report Share Posted November 29, 2012 I have had the same problem and called Microsoft about the issue and they told me that they don’t even have a number for support for 343 industries. I lost a SR48 3 days ago and have not been able to get back on Spartan ops or war games it keeps telling me that the server is not available and it has been like that for 3 days. All I have to say is if they can’t handle the responsibility that comes with HALO then give it back to Bungie, at least when we had problems they fixed it and didn’t ignore us. I spent $64 on this game and $200 more on Mountain Dew and Doritos to get my double XP points, then worked my butt off to get leveled up to a 48 and all my armor just for it to be ripped away from me and several others. I say either fix the f-ing problem and give us all back our equipment and levels or give us back all the money we wasted on a crappy version of what 343 Industries call HALO4, when all it was is a way to F die hard HALO fans out of money. I will be putting this and more all over every website i come accross that has a forum till they fix this and i will tell everyone I know not to buy it or take it back to GameStop, DiscReplay, Walmart, K-Mart, Best Buy, Amazon, Ebay, ect. Ect. Ect……. True Halo Fans unite and make them fix what they broke. :wallbash: :excl: FozenIceMan4000 Link to comment Share on other sites More sharing options...
Caboose The Ace Posted November 29, 2012 Report Share Posted November 29, 2012 just wait it happend to me it will come back i promise u 1 Link to comment Share on other sites More sharing options...
Raxs Slayer Posted November 29, 2012 Author Report Share Posted November 29, 2012 An Update! Guys I would like to say to everyone that the Problem is in fact being fixed by 343 as we speak. I spoke to Microsoft services yesterday and they went onto my account as apparently fixed it, it works fine now. I have also hear that if you wait a couple of days then it fixes itself. There is no need to hate on 343 or even trade your game in as it is being fixed, thanks guys! I have had the same problem and called Microsoft about the issue and they told me that they don’t even have a number for support for 343 industries. I lost a SR48 3 days ago and have not been able to get back on Spartan ops or war games it keeps telling me that the server is not available and it has been like that for 3 days. All I have to say is if they can’t handle the responsibility that comes with HALO then give it back to Bungie, at least when we had problems they fixed it and didn’t ignore us. I spent $64 on this game and $200 more on Mountain Dew and Doritos to get my double XP points, then worked my butt off to get leveled up to a 48 and all my armor just for it to be ripped away from me and several others. I say either fix the f-ing problem and give us all back our equipment and levels or give us back all the money we wasted on a crappy version of what 343 Industries call HALO4, when all it was is a way to F die hard HALO fans out of money. I will be putting this and more all over every website i come accross that has a forum till they fix this and i will tell everyone I know not to buy it or take it back to GameStop, DiscReplay, Walmart, K-Mart, Best Buy, Amazon, Ebay, ect. Ect. Ect……. True Halo Fans unite and make them fix what they broke. :wallbash: :excl: FozenIceMan4000 Wow man. You need to also remember that bungie have screwed things up pretty bad too. One day they tried to update halo reach and got everyone's rank reset for up to a week! Halo 2 not to mention, lots of people had their ranks reset and it never got fixed. Most games that came out this year are suffering server issues. We just need to keep calm about it. 343 are doing a great job, you need to cut them some slack. 1 Link to comment Share on other sites More sharing options...
Christopher Gantes Posted December 5, 2012 Report Share Posted December 5, 2012 im having that problem right now... :/ so what Can i Do to get it back to normal? Link to comment Share on other sites More sharing options...
JimTacticZ Posted December 5, 2012 Report Share Posted December 5, 2012 This is happening to me right now and I just freaking bought the game today! Link to comment Share on other sites More sharing options...
DoctorB77 Posted December 5, 2012 Report Share Posted December 5, 2012 Try redownloading your profile. Link to comment Share on other sites More sharing options...
about98noobs Posted September 17, 2014 Report Share Posted September 17, 2014 so I've had kinda the same problem, my brother got xbox live. And just about everytime we play a local multyplayer game with his account in the game every other player gets reset to SR1. we had a friend play with us with an account from his xbox via USB, and it reset his too!! the only one that hasn't reset is one that put on to our xbox via xbox live. so the real account if on a different xbox, but im always at SR1 because it resets, i managed to get to SR4 before it happended again. does anyone know why this would happen? Link to comment Share on other sites More sharing options...
BeckoningZebra1 Posted September 17, 2014 Report Share Posted September 17, 2014 Staff Response Please do not revive dead/old threads. Topic locked. Link to comment Share on other sites More sharing options...
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