PocketKittens Posted December 19, 2012 Report Share Posted December 19, 2012 I recently bought halo 4 knowing that my xbox live gold was running out soon and that the 14 day trial could help me get through my winter break seeing as I wouldn't need it after break. I entered the code and it put the code onto my account but when I tried to play online it said I needed a valid live account. Apparently it took my code but doesn't work for accounts that have already been gold. It doesn't say this anywhere on the code (besides that it won't work for family packs) and now I can't use it to make a new account because the code has been redeemed. I talked with live support over the phone and they just told me I was out of luck and there was absolutely nothing they could do. I am not going to lie, I am a bit upset with this (mainly because I've had very bad experiences with xbox support in the past as well) Does anyone have any ideas of what I could do? Is there a way I can talk with 343 support specifically because Microsoft's is worthless? I really appreciate any help. Quote Link to comment Share on other sites More sharing options...
Spectral Jester Posted December 19, 2012 Report Share Posted December 19, 2012 14 day gold trials, are Microsoft / Xbox not 343, unfortunately xbox support should help, its nothing to do with 343, Had the same problem with Halo Reach the live code I got with that didnt work, took a lot of arguements with xbox support to finally get them to accept it was there fault. try speaking to xbox support on twitter, ive always found them more helpful twitter: @xboxsupport Quote Link to comment Share on other sites More sharing options...
PocketKittens Posted December 19, 2012 Author Report Share Posted December 19, 2012 I figured it wasn't 343's problem at all but microsoft said they might help when they couldn't. I appreciate the advice and I'll try them on twitter. Thanks again! Quote Link to comment Share on other sites More sharing options...
Saint Mudknot Posted December 19, 2012 Report Share Posted December 19, 2012 I used a 14day on my brothers old gold account and it worked fine. I dont know if we saw that message if i did i probably just reset the xbox Quote Link to comment Share on other sites More sharing options...
LiQuid BioniX Posted December 19, 2012 Report Share Posted December 19, 2012 Well keep up us updated! Quote Link to comment Share on other sites More sharing options...
Serenity Posted December 19, 2012 Report Share Posted December 19, 2012 My 3 month gold ran out and i used the 48 hour code and worked fine had to enter it twice though as it said invalid the first time. Could have enetered it in wrong first though. Quote Link to comment Share on other sites More sharing options...
Caboose The Ace Posted December 20, 2012 Report Share Posted December 20, 2012 its just comes down to trail and error sometimes it works sometimes it doesnt a game of chanece it is Quote Link to comment Share on other sites More sharing options...
Cocoa Posted December 22, 2012 Report Share Posted December 22, 2012 Just do what all the other cheap *** gamers do. Make a new account and they usually give you a 1 month free trial. Quote Link to comment Share on other sites More sharing options...
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