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please help! about being banned


Mom

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I was advised to come here and ask questions that you may know what happened.

My son was banned from Halo 4 permanently for no reason but the message gave a link to read what could be the reason.. he has not done any of them nor did anyone use his xbox.. I have tried to reach the company but there is nowhere to call, email or anything.. I understand that there needs to be rules but I do believe that a person has the right to know what they are being accused of.. to be the parent its seems like a scam. He pre order the game, bought the map pass, then this happens.. falsely accused i believe.. So I am hoping you can help guild me. Where does one look?

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We're just a fan run forum, not the official 343 website. The place you are looking for is the official Halo Waypoint forums. This site is just for discussion and having fun, not for any super official business.

 

I wish I could help you more, but just be aware that you'll probably get more help from 343 at the site listed above rather than here.

 

Hopefully you get this sorted out!

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i think that there has been some kind of mistake he's has never been banned from anything, he never even gets in trouble.. Sorry I am so confused and he is so disappointed i hope you can help

 

Ok. Make sure to go call Xbox Support and ask the same questions you are asking here. They'll be the most help. If that doesn't work, make sure to go to the website I listed above and post on those forums.

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What kind of things happened before he was banned? Was he doing anything specific? Did he have any modded content on his file share? (He could have downloaded it from someone else and uploaded it to his) or anything involving that nature?

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i did call xbox and they said to get on the forum.. yes i am sure he didn't do anything he knows of.. he wont want to be banned.. they lady explained a lot of things to me but i still dont know why he got banned

 

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I wish my mom looked out for me like this... Most days she'd beat me with a shoe and tell me to play outside. You rock mom! (Forums mom I mean). Ah who am I kidding... You too mom. ;) Hope y'all get your issues worked out. Would love to know what happened too.

 

And to be a little more positive most bans aren't permanent. There are at most two weeks. Only in rare cases of obvious fraud do they ban your account forever. As unlikely as this is I would reassure your child that its not forever and to try and remain patient. As a parent myself, that's what I'd do. Only my kid is 1 and wouldn't know the difference anyway I suppose... Just thought it'd help knowing.

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Thank you all for your input, suggestions and advice.. I was just informed by my son he is no longer ban.. This is great news.. You guys are awesome here. Thanks millions

I'm glad you were able to find the help that you needed. :) I'm going to lock this topic now so that people don't use it as an excuse to post spam lol (and so that the trolls will gtfo). Hope to see you and your son around :D
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