Icy I lolcats Posted February 10, 2013 Report Share Posted February 10, 2013 For some reason, recently my tritton headset's mic stopped working and I cannot speak to my friends. Does anyone know how to fix this? Quote Link to comment Share on other sites More sharing options...
Choot 'em Posted February 10, 2013 Report Share Posted February 10, 2013 Not sure I can help with the limited details but may be able to give you a few troubleshooting tips. You may need a friend to go in with you to help ie. party chat or private chat. Check to see that you haven't been mute banned on XBL. If so, you will have to wait until the ban is lifted to use the mic feature. Assure that all connections are properly inserted. With the headset on and plugged in, while speaking into the mic wiggle the wires closest to the input jacks to test if it may be a loose wire. If any sound transmits through the headset, whether solid voice or static, then loose wire is the issue. If all of the above has been attempted then it may be possible that one of the audio wires to the mic itself has been broken or disconnected inside of the shielded cable. Contact customer support with warranty information and possible return of item. Mad Catz tech support >>> http://support.madcatz.com/Knowledgebase/List/Index/7/tritton Mad Catz contact page >>> http://www.trittonaudio.com/contact.asp Mad Catz warranty request page >>> http://www.trittonaudio.com/warrantyparts.asp Hope this helps or at least leads you in the right direction! 2 Quote Link to comment Share on other sites More sharing options...
Icy I lolcats Posted February 11, 2013 Author Report Share Posted February 11, 2013 Thank you for all of this information, it helps. But how do I check if I'm mute banned? I only use my mic when i'm in a party! Quote Link to comment Share on other sites More sharing options...
Choot 'em Posted February 11, 2013 Report Share Posted February 11, 2013 If it is a mute ban, you can tell by going into MM with a friend (not in party chat) to see if the mute logo is next to your GT. It's the circle with the line through it where the mic logo would normally be. Since the mic is inoperable, get a friend to message you stating whether the mute logo is there or not. Also, mute ban should only appear in MM, not in a Customs games lobby. Quote Link to comment Share on other sites More sharing options...
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