XpuukaX Posted April 11, 2013 Report Share Posted April 11, 2013 I go in to Castle DLC, I wait for players. Players join, we vote for map, as it starts counting down, it shows all the other players as leaving and puts me back in the lobby waiting for players to join. I can get in to other games no problems, it's only when I try to get in to Castle DLC games. I have talked to X-Box support, they had me clear cache and redownload. Second guy I talked to said to come here. Quote Link to comment Share on other sites More sharing options...
The Director Posted April 12, 2013 Report Share Posted April 12, 2013 I had a similar problem to this when H4 first came out. I'd join a lobby and it would seem like it was going to let me play, but then it wouldn't. It also only happened for infinity slayer. What worked for me was deleting everything H4 related (i.e. the disc install), and clearing my cache, then downloading it all again. If that doesn't work then you'll have to wait for a patch. Quote Link to comment Share on other sites More sharing options...
Is not JL Posted April 12, 2013 Report Share Posted April 12, 2013 Second guy you talked to did NOT tell you to come here. Although the mistake can be done, this isn't the forum you're looking for that Xbox support directed you to. While we CAN help you with this issue, the guy told you to head to Halo Waypoint, 343i's forum. In any case, it's probably an internet problem on your side. You can get in the game no problem, and other people can be searched up as you join a matchmaking lobby, but the moment the game starts matchmaking, you glitch out. Maybe tell us your internet speedtest, and we could tell you more. Also, tell us if you have a usually open, moderate or closed NAT. Quote Link to comment Share on other sites More sharing options...
XpuukaX Posted April 12, 2013 Author Report Share Posted April 12, 2013 Second guy you talked to did NOT tell you to come here. Although the mistake can be done, this isn't the forum you're looking for that Xbox support directed you to. While we CAN help you with this issue, the guy told you to head to Halo Waypoint, 343i's forum. In any case, it's probably an internet problem on your side. You can get in the game no problem, and other people can be searched up as you join a matchmaking lobby, but the moment the game starts matchmaking, you glitch out. Maybe tell us your internet speedtest, and we could tell you more. Also, tell us if you have a usually open, moderate or closed NAT. It was a link to these forums that he sent me in the chat. As for speed test, why would I be able to get in to any other game online but not the Castle DLC? I have a feeling it's going to be what the Director said. Quote Link to comment Share on other sites More sharing options...
The Director Posted April 12, 2013 Report Share Posted April 12, 2013 Second guy you talked to did NOT tell you to come here. Although the mistake can be done, this isn't the forum you're looking for that Xbox support directed you to. While we CAN help you with this issue, the guy told you to head to Halo Waypoint, 343i's forum. In any case, it's probably an internet problem on your side. You can get in the game no problem, and other people can be searched up as you join a matchmaking lobby, but the moment the game starts matchmaking, you glitch out. Maybe tell us your internet speedtest, and we could tell you more. Also, tell us if you have a usually open, moderate or closed NAT. Actually, microsoft support does sometimes send people our way. Mainly because we are so awesome that even microsoft confuses us for the official site. It was a link to these forums that he sent me in the chat. As for speed test, why would I be able to get in to any other game online but not the Castle DLC? I have a feeling it's going to be what the Director said. Don't worry, it will only take a bit to do it. It's probably just a corrupted file. Make doubly sure you have purchased the Castle DLC before you delete it though, otherwise you won't be able to redownload it. Quote Link to comment Share on other sites More sharing options...
Is not JL Posted April 12, 2013 Report Share Posted April 12, 2013 It was a link to these forums that he sent me in the chat. As for speed test, why would I be able to get in to any other game online but not the Castle DLC? I have a feeling it's going to be what the Director said. Because of the fact that most people rather play other playlists than Castle. So you're left with the 'not the most' people. Actually, microsoft support does sometimes send people our way. Mainly because we are so awesome that even microsoft confuses us for the official site. Well, Dayum! Dat be nice! Quote Link to comment Share on other sites More sharing options...
Rebel305Leeds Posted April 14, 2013 Report Share Posted April 14, 2013 I am getting the same problem. Downloaded the castle DLC yesterday but throws me out every time after map voting back to look for new players and comes up with messages saying the other players have left the game. Is anyone able to use castle or is it just some of us having the problem? Ps my broadband is running between 9 & 10'so shouldn't be a speed issue. Quote Link to comment Share on other sites More sharing options...
XpuukaX Posted April 14, 2013 Author Report Share Posted April 14, 2013 Just letting you know, I blew away all my H4 files, resintalled and it works now. Thanks for the help Quote Link to comment Share on other sites More sharing options...
Rebel305Leeds Posted April 14, 2013 Report Share Posted April 14, 2013 Cool, I will try a reinstall too. How do you clear the cache? Will it save all my achievements, SR, etc? Quote Link to comment Share on other sites More sharing options...
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