Halo 4 update bug. Help me!

[MythicFrostbite]

           So I haven't played my Halo 4 Limited Edition in a long time, I decided to get back on it tonight. When I did, I was prompted to download a 276 MB update. After doing so, it sent me to the main menu like a normal update and signed me back in, however, much slower and a little trouble I didn't notice until later with my . Later on, it started it's normal check on new downloadable content. After about a minute or two, it sent me back to the main menu, saying to check my Xbox Live connection and sign in again, even though I was still logged in and connected to Xbox Live just fine. So I just hit start and begin to load the menu again, and this time it connected me to the main menu. However, it screwed me over bad. It showed the main menu on my main account now as if it's never played. It prompts me to start a new campaign (although I've beaten it on Legendary three or four times), check out Infinity, and purchase the season pass. I didn't notice this until I hit Infinity. It brought me to the classic Infinity online cinematic for when you first play it. Then it gives me the opportunity to make a spartan. It loaded me out on the Spartan hub with recruit green armor and a reset emblem and service tag. My armor and rank are still retained however, but my classes are reset and my season pass along with Forge Island is gone. It's like it has my online stats, but it shows me the local date as if I'm playing a guest account as I have no saved game slots and no downloaded content. I'd like this to be fixed, resolved, and looked at as soon as possible please. Thanks!

 

Sincerely,

 

                   A freaked out, disappointed gamer.

[ShockGazm]

This is a community forum, not the actual 343i website. Also, this is the introduction section where new or old members introduce themselves or even post leaving threads. Nobody on this site is a 343i employee, I'd go on Twitter and message them there. Maybe, just maybe they'll get back to you.

[Is not JL]

You should still have everything on your account. This is a well known bug, and all you have to do is just get on qui it, check everything out, fix armor and classes, etc. No need to panic, but you may want to pray that Halo 5 won't be riddled wih glitches.

 

Redownload the season pass if you actually lost it though I doubt a bug could have wiped DLC off you hard drive. Same for Forge Island.

 

Welcome to the site.