Engineerkat Posted August 4, 2014 Report Share Posted August 4, 2014 Hi there. I'm a new user to the 343 industries site but I am quite the halo fanatic. I got Halo 4 on it's first day of release and preordered it, which apparently was a way for me to secure getting the Locus helmet along with the Deadeye armor. So I got these fine, but now all of a sudden, I seem to have lost the armor and I have no idea why it's just disappeared. Xbox support told me to go to the makers of Halo 4 to see if they could resolve the problem. With no webchat for support that I can see, I've resorted to using your forums to find out if anyone can provide more information on the matter. 1 Quote Link to comment Share on other sites More sharing options...
I_Make_Big_Boom Posted August 4, 2014 Report Share Posted August 4, 2014 Hi there. I'm a new user to the 343 industries site but I am quite the halo fanatic. I got Halo 4 on it's first day of release and preordered it, which apparently was a way for me to secure getting the Locus helmet along with the Deadeye armor. So I got these fine, but now all of a sudden, I seem to have lost the armor and I have no idea why it's just disappeared. Xbox support told me to go to the makers of Halo 4 to see if they could resolve the problem. With no webchat for support that I can see, I've resorted to using your forums to find out if anyone can provide more information on the matter. First and foremost - Welcome to the forums! 2nd - We are not 343 Industries. Halo: Waypoint is their official Forum. 3rd - Did you physically lose the Armor code? Or did you redeem it and the Armor disappeared from your Account? Quote Link to comment Share on other sites More sharing options...
Caboose The Ace Posted August 4, 2014 Report Share Posted August 4, 2014 How did you "lose" it exactly? I suggest turning off your 360 then waiting a bit then turning it back on.... Quote Link to comment Share on other sites More sharing options...
Unease Peanut Posted August 4, 2014 Report Share Posted August 4, 2014 Have you switched accounts or xbox consoles? My suggestion is to go to your download history and re-download the DLC armours you've lost. Quote Link to comment Share on other sites More sharing options...
Engineerkat Posted August 4, 2014 Author Report Share Posted August 4, 2014 First and foremost - Welcome to the forums! 2nd - We are not 343 Industries. Halo: Waypoint is their official Forum. 3rd - Did you physically lose the Armor code? Or did you redeem it and the Armor disappeared from your Account? It honestly just disapeared, and I realise the 2nd point, but I was told you guys could help me out or direct me somewhere else. Quote Link to comment Share on other sites More sharing options...
Connor Kenway Posted August 4, 2014 Report Share Posted August 4, 2014 exactly like P34nut said you need to go to your download history on the dashboard and re-download it if it doesn't work go to you H4 on you Hard drive and delete 'game unlocks' then license transfer in the download history section then re download your armor Quote Link to comment Share on other sites More sharing options...
Engineerkat Posted August 5, 2014 Author Report Share Posted August 5, 2014 exactly like P34nut said you need to go to your download history on the dashboard and re-download it if it doesn't work go to you H4 on you Hard drive and delete 'game unlocks' then license transfer in the download history section then re download your armor That's what's confusing me, it's literally GONE. Like no trace anymore. Quote Link to comment Share on other sites More sharing options...
Caboose The Ace Posted August 5, 2014 Report Share Posted August 5, 2014 I will post It again..... *sigh*suggest turning off your 360 then waiting a bit then turn it back on.... That should work. Quote Link to comment Share on other sites More sharing options...
Engineerkat Posted August 5, 2014 Author Report Share Posted August 5, 2014 I will post It again..... *sigh* suggest turning off your 360 then waiting a bit then turn it back on.... That should work. I've been through that 4 times by now, thanks to xbox support. Quote Link to comment Share on other sites More sharing options...
Caboose The Ace Posted August 5, 2014 Report Share Posted August 5, 2014 Have you tried clearing your cache then redownloading everything H4 related? Quote Link to comment Share on other sites More sharing options...
Engineerkat Posted August 5, 2014 Author Report Share Posted August 5, 2014 Have you tried clearing your cache then redownloading everything H4 related? That too Quote Link to comment Share on other sites More sharing options...
Connor Kenway Posted August 5, 2014 Report Share Posted August 5, 2014 That too wait so is it not in your download history anymore? Quote Link to comment Share on other sites More sharing options...
Melody Posted August 17, 2014 Report Share Posted August 17, 2014 I would suggest talking to 343 directly through a e-mail. They may give you another code. 1 Quote Link to comment Share on other sites More sharing options...
HIWBC Posted August 18, 2014 Report Share Posted August 18, 2014 What Shana just said to do is the most sensible thing . Contact this E-mail: community @halowaypoint.com (without the space in between the community and the ' @ ') I just did that to stop it linking . Quote Link to comment Share on other sites More sharing options...
Fi Mattack Posted August 19, 2014 Report Share Posted August 19, 2014 OR If you're really, really, desperate, I suggest using XXSE. I won't expand on this because this is considered a mod by many and I'm not sure if this forum has a rule against such. Quote Link to comment Share on other sites More sharing options...
Coldfreeze Posted August 19, 2014 Report Share Posted August 19, 2014 OR If you're really, really, desperate, I suggest using XXSE. I won't expand on this because this is considered a mod by many and I'm not sure if this forum has a rule against such. Isn't that a save modification tool? I mean those are against Xbox''s user policy right? Quote Link to comment Share on other sites More sharing options...
BaconShelf Posted September 3, 2014 Report Share Posted September 3, 2014 They're helmets only. Make sure you're not looking for nonexistent shoulders or something. Quote Link to comment Share on other sites More sharing options...
BerriesBoo Posted September 4, 2014 Report Share Posted September 4, 2014 Try signing out and re-download your profile. It happened when i lost progress on Castle crushers, and everything came back. That should help. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.