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I have an odd halo master chief colllection problem


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Alright, so i have this problem where whenever i try to access multiplayer,i get the "multiplayer is blocked" thing, but the times i dont get the message (very unoften) i look for a match but never find one. Since we got the game about five days ago, i still have not played a single match.

 

Now, the weird thing is, that my bro's account can connect to multiplayer and find a match almost instantaneously, and we share the same xbox, but i really need help since i just want to play multiplayer on my account.

Any help is much appreciated.

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