Halo: The Master Chief Collection Compensation Content-Need Specific Solution To Problem

[Flared]

Hello,

 

Halo is my favorite video game franchise (ever since my old Xbox Live account) and I've had 'Halo: The Master Chief Collection' since day one of its release which was November 11th. I technically had it even before the release date because I pre-loaded it well in advance but even though it was on my Xbox all the way up to now, I never launched it on my system because I kept hearing news from people (including my friends) that the game was 'broken' and 'causing glitches'.

As a precaution in order to not damage my console, I didn't want to play it and risk 'causing glitches' if it meant that my Xbox One would be affected, and I also didn't want to play it only to possibly get a bad K/D, since everyone told me the issues were mostly multi-player related. I kept reading and hearing that 343 would fix the issues, but didn't hear about all the free bonuses (including Halo 3:ODST, the Relic map, 1 month Xbox Live Gold, exclusive in-game avatar and exclusive in-game nameplate, all for free) being given to players who played before December 19th, until I woke up and got on my computer on the 20th, one day after.

As per the phone conversations I had with a few Xbox Support representatives, I'm addressing the issue here. I'm requesting an exception to qualify to receive this content because I had the same inconvenience of not being able to play this game and I would have played even the multiplayer had I known that would give me what everyone else is getting as compensation for the game's issues, which I should be eligible for since it's meant for people who experienced problems with the game, but I avoided using it in the first place to avoid experiencing the problems in the first place. Also, since I had pre-loaded the game since the release date, I would have still been unable to play it anyway.

 

If this is not the right place to get support from 343 to solve my issue, I'll appreciate any information or input on how to proceed on this issue.

 

Thank you very much for your attention to this matter.  

 

[depressant]

Wow, one of the first people I've seen to adress MCC problems with maturity, thank you. Anyways, this is not 343i, post this on Halo Waypoint for your message to be heard. I don't know if they would give you the free stuff considering it's forpeople who PLAYED MCC before the 19th, and you shouldn't need a bunch of free stuff to play a game, but you can try.

[Unease Peanut]

It ain't going to happen, there are no exceptions to the rule.

If there were, more and more people would want to be an exception too. In the end they would just have to give it to everyone if they don't hold their ground.

The story that you wouldn't start the game because you Xbox One would be affected sounds a little odd to me though...

 

Anyways, sorry bud.

[Axilus Prime]

Yep. They'd have to start reviewing everyone on a case by case basis if they did this. That's even if you could get their attention at all, in the sea of nonsense that floods Waypoint like a plague now.

 

As Arbiter said earlier, we aren't actually 343i, just a fansite. This is a great place to discuss Halo, with a much better community than Waypoint, but if you want 343i to see your post, this isn't the place. Though it's nice to see someone with a calm demeanor and some good sense.

 

Though I have to say, you really should have just played it. The game didn't have a virus or anything, you couldn't have messed up your Xbox One with it.

[Flared]

Alright, sorry I'm replying late. It's not exactly fair because I didn't want to attempt something that was broken, virus-like or not, but I get that they had to put some sort of guideline and they naturally can't give just one exception. Thanks for politely giving me an answer you guys. I don't see that too often online.

[depressant]

Alright, sorry I'm replying late. It's not exactly fair because I didn't want to attempt anything that was broken, virus-like or not, but I get that they had to put some sort of guideline and they naturally can't give just one exception. Thanks for politely giving me an answer you guys. I don't see that too often online.

 

Right back at ya bud.

 

You probably thought the game was broken because the people that were not polite would call it "broken", "Virused", "unfinished", etc. Anyways I don't think they would give you the free stuff because like others said, it's probably a no exception thing. Feel free to stay andtalk about Halo though!!