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Halo master chief collection my ranks reset 3 times in the past couple days


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343 my rank had reset the first time I reached level 17 then it reset at level 15 now it reset at level 2, I can barley pass lvl 1 now without my rank resetting I'm sorry but I'm a bit frustrated because I have friends that are lvl 50 , 34 and I just Want my rank to stop resetting and if you can please give me back at least my lvl 15, thanks

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