"ATTENTION"? I Can't Connect To Halo 5 Multiplayer :-(

[Caleb Franklyn]

So halo 5 released in the UK and I cannot connect to the servers. When I turn the game on it says "Attention: Error authorizing user with halo 5 guardians services. You will be unable to access online modes." It's really annoying. I tried restarting the xbox, unplugging it quitting the game. I can't stop it.

 

It doesn't end there. When I try to play arena or warzone it comes up with this message: "Attention: Unable to connect to the halo 5 guardians lobby service." 

 

This is a real shame as I'm loving the game so far and I just wanna play multiplayer.

 

Another thing is, is that I can't access my REQ packs, purchase them or customize my player. It just says "Unable to retrieve data, please try again later."

 

Please help me 343. I love halo but not this.

[Nobodykid101]

I'm in the UK too and suffering the same problem. Extremely frustrating,

[paddy]

  I know 

[nabut2014]

Payed 80 pound for **** won't let me open packs go online or anything piss poor if u ask me sort it out

[Jaffakjaffa]

Me too! Love the campaign but can't connect to multiplayer. I am also in the UK.

[harryv16]

I have the same problem

I have the same problem

I hope they sort this problem out

[Jaffakjaffa]

I found a fix on another thread on this site that has just worked for me!

 

We are on Sky. Their new broadband shield feature was blocking the site. I logged in to MySky on the sky website and was able to update the broadband shield settings to add halowaypoint.com as an allowed site. The multiplayer now works! Hurray! If you are not on Sky then maybe your ISP has a similar Internet protection feature that you can update to allow your xbox to connect to halowaypoint.com

I found a fix on another thread on this site that has just worked for me!

 

We are on Sky. Their new broadband shield feature was blocking the site. I logged in to MySky on the sky website and was able to update the broadband shield settings to add halowaypoint.com as an allowed site. The multiplayer now works! Hurray! If you are not on Sky then maybe your ISP has a similar Internet protection feature that you can update to allow your xbox to connect to halowaypoint.com

[harryv16]

Jaffakjaffa thank so much for finding this out, it now works for me as well. thank you????????????????????

[UltimateRy]

Yeah!!! This would explain why I was allowed on Halo 5 Multiplayer after 10 last night but not anymore. I am on sky, and once I changed my settings it worked perfectly for me. Thanks so much!

[nabut2014]

Awsom thank you 4 the info worked straight away cheers m8t

[Jim Smith]

Jaffakjaffa, thank you, exactly our problem too!  My son says "you are Epic"​

[Ryan Ashley Withers]

I've tried that but still not working anything we I can do?

[Andrena Fisher]

I found a fix on another thread on this site that has just worked for me!

 

We are on Sky. Their new broadband shield feature was blocking the site. I logged in to MySky on the sky website and was able to update the broadband shield settings to add halowaypoint.com as an allowed site. The multiplayer now works! Hurray! If you are not on Sky then maybe your ISP has a similar Internet protection feature that you can update to allow your xbox to connect to halowaypoint.com

I found a fix on another thread on this site that has just worked for me!

 

We are on Sky. Their new broadband shield feature was blocking the site. I logged in to MySky on the sky website and was able to update the broadband shield settings to add halowaypoint.com as an allowed site. The multiplayer now works! Hurray! If you are not on Sky then maybe your ISP has a similar Internet protection feature that you can update to allow your xbox to connect to halowaypoint.com

fantastic i have now one happy son phew!!!! xoxo