Connection problems? Unrightfully banning?

[Jei Guren]

Hello fellow halo players,

Me and a lot of other players are getting banned by the loss of my connection to the server, when nothing seems to be wrong with my internet connection after having had contact with my internet provider. Because I never had with any other games, issues like this, it seems unlikely to me its my internet, it's already open NAT-type (see here).This problem occurs almost always after a played match and therefore I must sometimes wait inbetween matches for a period of time because I am afraid to be banned again. (not sure if that helped). It is therefore unfortunate that halo 5 can not distinguish between dropping out of the match or connection loss.The ban is becoming longer and longer and am afraid for my xbox live reputation / account.

I've recently also got myself banned because of ending a campaign mission, how is that even possible? (see here) I've been posting around everywhere, but get little to no help. I need help and I do not mean the xbox live support help page that makes me none the wiser. Let's hope this problem will get more attention when it gets around.

Thanks in advance.

Sincerely, JxGlenn

video Link 1:

video Link 2:

[Unease Peanut]

Well you do have quite some DNF's on your game history. The problem is that it's rather hard to differentiate actual connection losses with people who purposely leave or pull out their internet connection themselves. Then there's also people who'd use this kind of error to claim that none of their DNF's were intentional while they actually were (not saying you're this kind of person, but they're out there).

 

As far as I'm concerned the second video is just a ban coming in late. Nothing to do with you leaving a campaign mission, just a coincidence.