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Can't preview/equip my Achilles armour - PLEASE HELP!!


Kayle

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My Spartan Company just unlocked the Achilles armour, and every time I try to put it on it says 'Saving... failed'. It shows up in my Collection, but not where you preview the Armour Customization menu.

 

I've tried doing a hard reset on my console, I reset the build, I signed out and signed back in, and I even removed my gamertag from my Xbox and signed back in, I've tried equipping though Waypoint, but nothing is working! I also just called Xbox Support, we did some troubleshooting, but I ended up uninstalling the game and I am now waiting for it to install, but it's been 4 hours and it's at 30%.

 

It may have to do with the fact that I just changed my gamertag to one of the 1,000,000 they released, but I'm not entirely sure.

 

I really want to get 343 involved in this issue, because this is insane; I just want my armour.


5 hours and it's at 35%

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That's terrible. Post this exact problem with the evidence you've provided on Halo Waypoint (halowaypoint.com) and hopefully you should get a solution or someone nice enough to just come across your post and help you out. Unfortunately that's the best advice I can give because I've never come across this glitch and Halo Waypoint is 343 Industries' official forum. 

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When did you unlock the armor? I've noticed anything I unlock through Spartan companies or from other games typically take a week to unlock in game.

 

Well, I did already get the REQ pack and it says I ulocked it, so idk.

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