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More Cases of Xbox Live Hacking Emerge This Week


Spectral Jester

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Despite allaying people's fears over Xbox Live apparently being hacked back in November following reports in The Sun newspaper, new reports of hacking have cropped up online this week raising concerns that the security of Microsoft's online service might have been compromised.

 

The latest occurence comes from an Xbox Live subscriber who had her account sold through a China-based site, to a Polish Xbox Live user. Once she discovered what had happened to her account, finding that unauthorised purchases had been made through the service using PayPal, the hacked user got in touch with Microsoft's Xbox Live Customer Service, at which point she was assured that her account had been deactivated to allow for investigation.

 

72 hours later however, the user returned to her account only to find that it hadn't been blocked at all, and that more money had been taken from it via PayPal once again. Microsoft claimed that this was down to one of several "malicious 'phishing' scams", maintaining that "Xbox Live has not been hacked. Microsoft can confirm that there has been no breach to the security of our Xbox Live service," read a statement issued in November 2011.

 

In October, hackers had also apparently gained access to Xbox Live user profiles, which were then used to purchase Microsoft Points and to buy content for FIFA 11 and FIFA 12, and there have even been reports of Xbox Live hacking stretching all the way back to November 2010.

 

Still, it remains unclear what exactly is going on with the security of Xbox Live and whether these reported breaches are down to phishing scams, as Microsoft claims, or a compromise of the service's security. For the time being, we'd recommend staying vigilant when signed in to Xbox Live and perhaps take VG247's advice of at least considering purchasing Microsoft Points cards from retailers, rather than directly via credit card or PayPal. If you're concerned about your Xbox Live account, you can get in touch with the Xbox Live Customer Service on www.xbox.com/security.

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