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[GameSpot] - AMD Investigating USB Connectivity Issues On X570, B550 Motherboards


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If you're invested in one of AMD's latest Ryzen 5000 CPUs, specifically on an existing 500-series motherboard, you might have encountered some strange issues with USB devices. You aren't alone, and now AMD is taking a closer look at the issue.

After clients started causing some noise on the official AMD Reddit, the company has announced that it is investigating issues on X570 and B550 motherboards with regards to intermittent USB connectivity. The post states that some users will be contacted for more information to assist debugging the issue, while directing any clients that might be experiencing problems to the company's official support channels.

"AMD is aware of reports that a small number of users are experiencing intermittent USB connectivity issues reported on 500 Series chipsets," an official AMD response reads. "We have been analyzing the root cause and at this time, we would like to request the community’s assistance with a small selection of additional hardware configurations."

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