Larkies Posted May 23, 2012 Report Share Posted May 23, 2012 I just got the game yesterday and when I put in the code to claim the Reach map packs, it said it was already taken even though it is a brand new sealed game.... Quote Link to comment Share on other sites More sharing options...
fzdw11 Posted May 24, 2012 Report Share Posted May 24, 2012 Unfortunately we're not the official 343 site, so we can't do anything about this other than give you advice. Some more information would be wonderful, though, so we can help you. If you want the official site, head on over to Waypoint (halo.xbox.com). If you'd just like some advice, feel free to stick around here, we're an awesome group of people! So, for the more information... 1. Where did you purchase the game? 2. Are you 100% sure that it was a brand new game, and not just a game that was shrink wrapped after being returned? Quote Link to comment Share on other sites More sharing options...
Red Death Posted May 24, 2012 Report Share Posted May 24, 2012 Unfortunately we're not the official 343 site, so we can't do anything about this other than give you advice. Some more information would be wonderful, though, so we can help you. If you want the official site, head on over to Waypoint (halo.xbox.com). If you'd just like some advice, feel free to stick around here, we're an awesome group of people! So, for the more information... 1. Where did you purchase the game? 2. Are you 100% sure that it was a brand new game, and not just a game that was shrink wrapped after being returned? do what he said Quote Link to comment Share on other sites More sharing options...
Spectral Jester Posted May 31, 2012 Report Share Posted May 31, 2012 also ring xbox support as sometimes your xbox says code already used, when in fact it has never been activated, Quote Link to comment Share on other sites More sharing options...
Trevor Posted May 31, 2012 Report Share Posted May 31, 2012 Yes this is only a fan site, Xbox Customer Support will help you out, the number is 1-800-4MY-XBOX Quote Link to comment Share on other sites More sharing options...
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